The Future of IT Services; Overall Situation, Key Trends and Gartner prediction; The adoption and development of new delivery models for Infrastructure Utility Services: The Business Between Outsourcing and Cloud; Sourcing and IT Managers needs to revisit their sourcing strategy and understand what All This changes Means
Related Research
Today, business success depends more than ever on IT performance. Business processes and IT operations are highly interdependent and tightly linked. Alignment between the two is no longer an option – it’s a requirement to stay competitive.
orrester’s in-depth survey of 631 senior IT decision-makers across eight countries found that companies will increasingly leverage the cloud to access collaboration services — including voice-, web-, and videoconferencing.
Worldwide Email Market Forecast, 2012-2016; Worldwide Email Clients, 2012 – 2016; Worldwide Daily Email Traffic, 2012-2016
The survey includes 1,169 respondents from the Retail and Consumer industry. Forty-eight percent of R&C respondents were from North America, 25% from Europe, 14% from Asia, 11% from South America, and 1% from the Middle East and South Africa.
